how to be a great helper

be the best you can be!

housekeepers

  • Arrive on time. Always budget extra time for traffic and unexpected things like car crashes. If you are late, call or text your employer.

  • If you can't come to work, notify your employer ahead of time (not last-minute).

  • Stay focused on your work. Employers are usually busy and don't have time for chit-chat.

  • Be careful not to take advantage of your employer. When a families treats you with kindness, don't take that to mean you can take extra days off, permission to leave early, leave work undone, etc.

  • Understand that your employer has hired you for the job -- not your friend. If you try to convince them to hire your friend(s), it will make them uncomfortable. 

  • If you are cleaning a home, wait to clean private areas {bedroom / bathroom} until the employer has left those areas. It's best not to enter private areas while the employer is using them.

  • Bring your own food. It's best not to eat the food you find in the employer's home.

  • During work hours, use your cell phone only for emergencies or to communicate with your employer.

nannies | caregivers

  • Arrive on time. Always budget extra time for traffic and unexpected things like car crashes. If you are late, call or text your employer.

  • If you can't come to work, notify your employer ahead of time (not last-minute).

  • Even though you are in charge of the child(ren) while the parents are not there, remember that you are the caregiver and not the parent. You must always follow the parents' rules when it comes to parenting, discipline, etc.

  • If you have strong opinions about how things should be done, it is usually not appropriate to share them with the parents. Your suggestions to parents should be limited and very carefully communicated.

  • Dress appropriately. This means no (or as few as possible) visible tattoos; clothing that fits properly; jeans that are not ripped; etc. 

  • During work hours, use your cell phone only for emergencies or to communicate with your employer.

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Just Ask Domestic Help, LLC {JADH} does not provide searching / matching services. This online resource is designed for families and helpers to connect directly. JADH does not guarantee that a family will find the helper they're seeking on this site, or that if they will, they will be satisfied with the services provided by that helper. JADH does not guarantee that any helper will find a job through our site, or that if they do, they will be satisfied with the position or the employer. JADH does not employ any domestic helper candidates featured on our site. The hiring family is the employer. JADH accepts no responsibility for prospective employer {family}'s selection of a helper, or for any helper's conduct, actions or performance. Employer is ultimately responsible for selecting a caregiver and for complying with all local, state and federal laws that apply when employing a household employee. JADH does not recommend hiring, or not hiring, a candidate. JADH is not responsible or liable for interpreting screening results or background check results. JADH strongly recommends that a family never hire a helper without first conducting an in-person interview, a thorough screening and an updated background check. JADH is pleased to provide an abundance of helpful resources to help families make smart, safe hiring decisions.